FAQs

Yes, you can schedule a home sample collection while booking your diagnostic test on Curelo, where the service is available. Simply select the home collection option, choose your preferred date and time slot, and complete your booking. A trained phlebotomist will visit your location to collect the sample safely and conveniently.

Home sample collection is available for many diagnostic tests on Curelo, but not all tests are eligible. Availability depends on the type of test, the diagnostic lab, and your location. You can check the home collection option while booking, or contact Curelo support to confirm whether your selected test qualifies.
 

Curelo makes home sample collection simple and hassle-free. Just book your test online or through the app, choose your preferred date and time, and a trained phlebotomist will visit your home to collect the sample safely. The sample is sent to a certified lab for testing, and your digital reports are delivered online, making the entire process convenient and stress-free.

Yes. When booking a diagnostic test through Curelo, you can select your preferred date and time slot for home sample collection based on availability. A trained phlebotomist will visit your location at the scheduled time to collect the sample safely and conveniently, helping you avoid unnecessary waiting and making the testing process more flexible.

Preparation depends on the test you've booked. Some tests, such as fasting blood sugar or lipid profile, may require fasting for 8–12 hours, while others need no special preparation. Curelo provides all necessary pre-test instructions at the time of booking, so you know exactly how to prepare before the sample collection visit.
 

Yes. Your sample will be collected by a trained and experienced phlebotomist following strict hygiene and safety protocols. They use sterile, single-use equipment to ensure a safe and comfortable collection process. Once collected, your sample is securely transported to a certified lab for accurate testing and timely report delivery.

Home sample collection charges may vary depending on the test, lab, and your location. Many diagnostic tests on Curelo include free home sample collection, while some may have a nominal convenience fee. Any applicable charges are clearly displayed during the booking process, so you'll know the total cost before confirming your appointment.
 

The home sample collection process usually takes 10–15 minutes, depending on the tests you've booked. A trained phlebotomist will arrive at your selected time, verify your details, collect the required samples safely and hygienically, and ensure everything is completed with minimal discomfort. The process is quick, convenient, and designed to fit seamlessly into your daily routine.

You will receive your test reports within the turnaround time (TAT) specified for your booked test or health package. Most reports are available within 24–48 hours, while some specialized tests may take longer. Once ready, your reports will be shared digitally through the Curelo app or via your registered contact details for easy access.

You can easily download your reports from the Curelo app or the link shared with you once your results are ready. Simply log in using your registered mobile number, go to your bookings or reports section, and download the report in PDF format. Your digital reports are secure, easy to access, and available anytime you need them.